24/7 Emergency Response
Careers at BackHome

Build a career on the days people need us most.

We're hiring across every lane of the recovery: emergency response, contents, pack-out, logistics, project management and compliance. If you take pride in showing up prepared and treating a client's home like your family's, we want to meet you.

Why BackHome

A serious company, run by people who still care.

We're growing across the GTA because clients keep coming back. That only happens when the crew is proud of the work. Here's what that looks like day to day.

Meaningful work, real hours.

Every shift ends with a family more settled than when it began. We honour your time with predictable rotations and paid overtime.

Training that stays with you.

IICRC certifications, safety training and equipment tickets — paid for and encouraged. Grow your career in a growing company.

A crew, not a roster.

Small teams, tight communication, real accountability. Coordinators pick up the phone; managers show up on site.

Modern tools.

Tablet-based inventories, current drying equipment and a fleet you'll actually want to drive. No paper clipboards, no cobbled workflows.

Open positions

We're hiring across every lane of the recovery.

Send your résumé and a short note about the role that fits you to hr@backhomerestoration.com. Include the position title in the subject line.

01

Emergency Technician

First on site after a water, fire or trauma loss. You stabilize the property, stop further damage and set the recovery in motion.

Full-time · Rotating on-call shifts
Toronto & GTA · Field
What you'll do
  • Respond to emergency dispatches within our 60-minute GTA target
  • Perform water extraction, structural drying and containment set-ups
  • Document scope, moisture readings and site conditions in real time
  • Coordinate with adjusters, homeowners and project managers on site
What we're looking for
  • · IICRC WRT or equivalent an asset (training provided)
  • · Valid Ontario driver's licence and clean abstract
  • · Comfortable with physical work, PPE and 24/7 rotating availability
Apply
02

Contents Specialist

You run the room-by-room inventory, photograph, tag and produce claim-ready documentation adjusters can rely on.

Full-time
Toronto & GTA · Field + Warehouse
What you'll do
  • Complete detailed inventories with photos, condition notes and labels
  • Assess salvageable vs. non-salvageable items alongside project managers
  • Prepare digital reports for adjusters using our contents software
  • Handle heirlooms, electronics and documents with chain-of-custody discipline
What we're looking for
  • · 1+ year in contents restoration, moving or claims handling preferred
  • · Sharp attention to detail and comfortable in a customer-facing role
  • · Basic computer literacy — tablet-based inventory workflows
Apply
03

Pack-Out Crew Member

Professional packers who protect what matters most — every carton labeled, tracked and moved with care.

Full-time · Shift work
Toronto & GTA · Field
What you'll do
  • Pack, wrap and label contents according to our chain-of-custody standards
  • Load and unload trucks safely, respecting property protection protocols
  • Support pack-back once the property is ready to receive contents again
  • Work alongside contents specialists to keep inventories accurate
What we're looking for
  • · Physically fit — able to lift 50 lbs repeatedly
  • · Punctual, respectful, team-first attitude
  • · Prior moving, warehouse or restoration experience is a plus
Apply
04

Logistics Coordinator

You keep the trucks, crews and storage bays moving in sync — matching schedules to every claim timeline.

Full-time
Toronto · Office + Warehouse
What you'll do
  • Dispatch crews and route trucks across the GTA every day
  • Manage secure storage intake, tracking and release
  • Own scheduling conflicts before they become client problems
  • Interface with project managers, drivers and warehouse team
What we're looking for
  • · 2+ years in dispatch, logistics or fleet coordination
  • · Strong communicator — calm under pressure, clear on the radio
  • · Comfortable with scheduling software and Excel/Sheets
Apply
05

Project Manager

The single point of contact from the first call to the final walk-through. You own the client relationship and the outcome.

Full-time
Toronto & GTA · Field + Office
What you'll do
  • Own scope, schedule and budget for every assigned loss
  • Communicate proactively with adjusters, contractors and clients
  • Lead crews on site and coordinate with trades and vendors
  • Sign off on quality, documentation and final delivery
What we're looking for
  • · 3+ years in restoration, construction management or insurance claims
  • · IICRC certifications an asset (WRT, ASD, FSRT)
  • · Excellent written English — reports and estimates must be adjuster-ready
Apply
06

Quality & Compliance Officer

Behind-the-scenes review of every project so paperwork, safety and workmanship stay consistent — every job, every time.

Full-time
Toronto · Office + Field audits
What you'll do
  • Audit files, photos and inventories for completeness
  • Ride-along inspections to verify site safety and workmanship
  • Maintain WSIB, health & safety and insurance documentation
  • Feed findings back into training and standard operating procedures
What we're looking for
  • · Background in QA, health & safety or restoration operations
  • · Familiarity with WSIB, JHSC and industry safety standards
  • · Meticulous, diplomatic and comfortable challenging bad practice
Apply
How to apply

One email. One conversation. A clear next step.

Send us your résumé and a short note about the role that fits you. We read every application and reply within a few business days.

Email HR directly
HR & Recruitment
hr@backhomerestoration.com
1. Attach your résumé (PDF preferred).
2. Put the position title in the subject line.
3. In 3–4 lines, tell us why this role fits you.
Prefer to talk? Call our line 24/7 at 416-828-2127 and ask for HR.

Don't see your role? Introduce yourself anyway.

We're always interested in meeting people who take pride in this work. Send us a note and we'll keep you in mind as we grow.

Call now